Not resolved

I have been using Vodafone (previously Hutch) Delhi for quite some time - their customer service, that is, number 111 has gone from bad to worse. While they are showing advertisement that boasts of their good customer care, the fact is that in spite of waiting for more than 20 minutes for almost every day since the last 2 weeks, I have not been able to get anyone on line.

I simply need to change my talk plan since the last 2 months but due to their bad customer service; I have not been able to do it.

Nitin Jain


Monetary Loss: $150.

Company wrote 0 private or public responses to the review from Jun 23, 2008.
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my name is rajinder kumar 92 rupee deducted in my account i call customer care not confirm right reason i talk dharmender vibhishan and raj dharmender told me you call isd no but not confirm isd no 2nd time talk vibhishan told me you activeted vodaphone service but not confirm which service my mobile no is 9873543952 raj told me isd call but not confirm isd no i check dail no 5052424 last call duration 15 second dharmender asked i am talking 900 second both customer care member talk very rudally pls action dharmender raj and vibhishan and return my 92 rupee in my account please reply quickly

my emailid


:grin :eek :cry

West Henrietta, New York, United States #18504

bad cust care service

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